{"id":391,"date":"2025-08-25T20:00:56","date_gmt":"2025-08-25T11:00:56","guid":{"rendered":"https:\/\/pmgineer.com\/?p=391"},"modified":"2025-08-25T20:00:56","modified_gmt":"2025-08-25T11:00:56","slug":"%eb%85%b8%eb%9e%80%eb%b4%89%ed%88%ac%eb%b2%95-%ea%b6%8c%ed%95%9c%ea%b3%bc-%ec%b1%85%ec%9e%84%ec%9d%84-%eb%8b%a4%ec%8b%9c-%eb%ac%bb%eb%8b%a4-%ec%a0%95%ec%b1%85%c2%b7%ea%b2%bd%ec%a0%9c-%ea%b4%80","status":"publish","type":"post","link":"https:\/\/pmgineer.com\/?p=391","title":{"rendered":"\ub178\ub780\ubd09\ud22c\ubc95, &#8216;\uad8c\ud55c\uacfc \ucc45\uc784\uc744 \ub2e4\uc2dc \ubb3b\ub2e4&#8217; (\uc815\ucc45\u00b7\uacbd\uc81c \uad00\uc810)"},"content":{"rendered":"\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-1f26014c wp-block-group-is-layout-flex\" style=\"line-height:1.8\">\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.313), 18px);line-height:2.1\"><strong>\ub178\ub780\ubd09\ud22c\ubc95(\ub178\uc870\ubc95 \uc81c2\u00b73\uc870 \uac1c\uc815)\uc740 \u2018\uc2e4\uc9c8\uc801 \uc0ac\uc6a9\uc790\u2019\uc5d0\uac8c \uad50\uc12d\uacfc \ucc45\uc784\uc744 \uc9d1\uc911\uc2dc\ud0a4\uace0, \uc190\ud574\ubc30\uc0c1\u00b7\uac00\uc555\ub958\uc758 \ub0a8\uc6a9\uc744 \uc904\uc5ec \ub300\ud654 \uc720\uc778\uc744 \ud0a4\uc6b0\ub824\ub294 \uc81c\ub3c4\uc801 \uc2dc\ub3c4\ub2e4. \ub2e8\uae30\uc5d4 \ube44\uc6a9\uacfc \ubd88\ud655\uc2e4\uc131\uc774 \ucee4\uc9c8 \uc218 \uc788\uc9c0\ub9cc, \uc911\uc7a5\uae30\uc5d4 \uacf5\uae09\ub9dd \uac70\ubc84\ub10c\uc2a4\uc640 \ud45c\uc900\uacc4\uc57d, \ubd84\uc7c1\ud574\uacb0 \uba54\ucee4\ub2c8\uc998\uc774 \uc815\uad50\ud654\ub420 \uac00\ub2a5\uc131\uc774 \ud06c\ub2e4.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">\ub178\ub780\ubd09\ud22c\ubc95\uc740 \ud558\uccad\u00b7\ud50c\ub7ab\ud3fc \ub4f1 \ub2e4\uce35 \uad6c\uc870\uc5d0\uc11c <strong>\uc2e4\uc9c8 \uc0ac\uc6a9\uc790<\/strong>\uc5d0\uac8c \uad50\uc12d\uacfc \ucc45\uc784\uc744 \ubb3b\uace0, \uc190\ubc30\u00b7\uac00\uc555\ub958 \ub0a8\uc6a9\uc744 \uc904\uc5ec <strong>\ub300\ud654 \uc720\uc778<\/strong>\uc744 \ud0a4\uc6b0\ub824\ub294 \uac1c\uc815\uc774\ub2e4. \ub2e8\uae30\uc5d4 \ube44\uc6a9\u00b7\ubd88\ud655\uc2e4\uc131\uc774 \ub298 \uc218 \uc788\uc73c\ub098, \uc911\uc7a5\uae30\uc5d4 \ud45c\uc900\uacc4\uc57d\u00b7\uc0ac\uc804\ud611\uc758\u00b7\uc870\uc815\u00b7\uc911\uc7ac\uac00 \uc815\ucc29\ud558\uba70 <strong>\uc608\uce21\uac00\ub2a5\uc131<\/strong>\uc774 \uac1c\uc120\ub420 \uc218 \uc788\ub2e4. \uc131\uacf5\uc758 \uc870\uac74\uc740 <strong>\uac00\uc774\ub4dc\ub77c\uc778\uc758 \uc18d\ub3c4<\/strong>, <strong>\ub370\uc774\ud130 \ud22c\uba85\uc131<\/strong>, <strong>\uc0ac\ud68c\uc801 \ub300\ud654<\/strong>\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\ud504\ub864\ub85c\uadf8: \u201c\ub204\uac00 \uc9c4\uc9dc \uc0ac\uc6a9\uc790\uc785\ub2c8\uae4c?\u201d<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\ud55c\uad6d\uc758 \ub178\uc0ac\uad00\uacc4\ub294 \uc624\ub798\ub3c4\ub85d \u2018\ud615\uc2dd\u2019\uacfc \u2018\uc2e4\uc9c8\u2019 \uc0ac\uc774\uc5d0\uc11c \uc904\ub2e4\ub9ac\uae30\ub97c \ud574\uc654\ub2e4. \uba85\ud568\uc0c1 \uc0ac\uc6a9\uc790\uc640 \uc2e4\uc9c8\uc801 \uc0ac\uc6a9\uc790 \uc0ac\uc774\uc758 \uac04\uadf9, \ud558\uccad\uacfc \uc6d0\uccad \uc0ac\uc774\uc758 \ucc45\uc784 \uacf5\ubc31, \ud50c\ub7ab\ud3fc\uc758 \uc54c\uace0\ub9ac\uc998 \ub4a4\uc5d0 \uc228\uc740 \ubcf4\uc774\uc9c0 \uc54a\ub294 \uacb0\uc815\uad8c. \ub178\ub780\ubd09\ud22c\ubc95\uc740 \ubc14\ub85c \uc774 \ud2c8\uc744 \uba54\uc6b0\uae30 \uc704\ud55c \uc2dc\ub3c4\ub2e4. \ubc95\ub960\uac00\uc758 \uba54\uc2a4\ub294 \uc815\uc758 \uc870\ubb38(\uc81c2\uc870)\ub85c, \uacbd\uc81c\uc758 \uacc4\uc0b0\uae30\ub294 \uc190\ud574\ubc30\uc0c1\uacfc \uac00\uc555\ub958(\uc81c3\uc870)\ub85c \ud5a5\ud55c\ub2e4. \uadf8\ub9ac\uace0 \uadf8 \uc911\uac04\uc5d0\ub294 \uae30\uc5c5\uc758 \uacf5\uae09\ub9dd, \ub178\ub3d9\uc790\uc758 \uc0dd\uacc4, \uc0ac\ud68c\uc758 \uc2e0\ub8b0\uac00 \ub193\uc5ec \uc788\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">1. \ubb34\uc5c7\uc774 \ub2ec\ub77c\uc9c0\ub098: \uac1c\uc815\uc758 \uc904\uae30<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc0ac\uc6a9\uc790\uc131\uc758 \uc7ac\uc815\uc758(\uc81c2\uc870)<\/strong>: \uace0\uc6a9\uacc4\uc57d \ub2f9\uc0ac\uc790\uac00 \uc544\ub2c8\uc5b4\ub3c4, \ud2b9\uc815 \uadfc\ub85c\uc870\uac74 \uc774\uc288\ub97c \u2018\uc2e4\uc9c8\u00b7\uad6c\uccb4\uc801\uc73c\ub85c \uc9c0\ubc30\u00b7\uacb0\uc815\u2019\ud55c\ub2e4\uba74 \uc0ac\uc6a9\uc790\ub85c \ubcf8\ub2e4. \uc774\ub294 \ud558\uccad\u00b7\ud50c\ub7ab\ud3fc \uad6c\uc870\uc5d0\uc11c \uc0ac\uc2e4\uc0c1 \uad8c\ud55c\uc744 \uac00\uc9c4 \uc8fc\uccb4\uc640 \uc9c1\uc811 \uad50\uc12d\ud560 \uae38\uc744 \uc5f0\ub2e4.<\/li>\n\n\n\n<li><strong>\uc7c1\uc758 \ub300\uc0c1\uc758 \uc815\ube44(\uc81c2\uc870)<\/strong>: \uadfc\ub85c\uc870\uac74\uc758 \uc801\uc6a9\u00b7\ud574\uc11d, \uacbd\uc601\uc0c1 \uacb0\uc815 \uc911 \uadfc\ub85c\uc870\uac74\uc5d0 \uc911\ub300\ud55c \uc601\ud5a5\uc744 \uc8fc\ub294 \uc0ac\uc548\uae4c\uc9c0 \uc7c1\uc758 \ubc94\uc704\ub97c \uba85\ud655\ud654\/\ud655\ub300\ud558\ub294 \ud750\ub984\uc774\ub2e4.<\/li>\n\n\n\n<li><strong>\uc190\ubc30\u00b7\uac00\uc555\ub958\uc758 \uc81c\ud55c\uacfc \ucc45\uc784\uc758 \uac1c\ubcc4\ud654(\uc81c3\uc870)<\/strong>: \ud569\ubc95 \uc7c1\uc758\ub294 \uba74\ucc45\uc744 \uba85\ud655\ud788 \ud558\uace0, \ubd88\ubc95 \uc7c1\uc758\uc774\ub354\ub77c\ub3c4 \uac1c\ubcc4 \uc870\ud569\uc6d0\uc758 \uadc0\ucc45\u00b7\uae30\uc5ec\ub3c4\ub97c \ub530\uc838 \ucc45\uc784\uc744 \uc81c\ud55c\/\uac10\uba74\ud560 \uc218 \uc788\ub3c4\ub85d \ud55c\ub2e4. \uacfc\uac70 \uc0ac\uac74\uc5d0 \ub300\ud55c <strong>\uc0ac\uc6a9\uc790\uc758 \ud3ec\uae30(waive)<\/strong> \uadfc\uac70\ub3c4 \ub9c8\ub828\ud55c\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ud575\uc2ec\uc740 \uac04\uba85\ud558\ub2e4. <strong>\uad8c\ud55c\uacfc \ucc45\uc784\uc758 \uc77c\uce58<\/strong>. \uadf8\ub9ac\uace0 <strong>\ubcf4\ubcf5\uc801 \ub9ac\uc2a4\ud06c\uc758 \uc808\uc81c<\/strong>. \uc774 \ub450 \uc904\uae30\ub97c \ud1b5\ud574 \uc815\uce58\uc801 \uac08\ub4f1\uc758 \uc5b8\uc5b4\ub97c \uacbd\uc81c\uc801 \uc608\uce21\uac00\ub2a5\uc131\uc758 \uc5b8\uc5b4\ub85c \ubc88\uc5ed\ud558\ub824 \ud55c\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">2. \uc815\ucc45 \ucde8\uc9c0: \u2018\ud615\uc2dd\u2019\uc5d0\uc11c \u2018\uc2e4\uc9c8\u2019\ub85c, \uc5b5\uc81c\uc5d0\uc11c \u2018\ub300\ud654 \uc720\uc778\u2019\uc73c\ub85c<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\ub178\ub780\ubd09\ud22c\ubc95\uc758 \ud575\uc2ec \ucca0\ud559\uc740 \ub450 \uac00\uc9c0\ub2e4.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\uc2e4\uc9c8 \ud310\ub2e8<\/strong>: \uacc4\uc57d\uc11c\uc0c1 \uc0ac\uc6a9\uc790\ubcf4\ub2e4, \uc2e4\uc81c\ub85c \uc784\uae08\u00b7\uc2dc\uac04\u00b7\uc778\ub825\ubc30\uce58\u00b7\uc791\uc5c5\ubc29\uc2dd\u00b7\uc54c\uace0\ub9ac\uc998\uc744 \uc88c\uc6b0\ud558\ub294 \uc8fc\uccb4\ub97c \uc0ac\uc6a9\uc790\ub85c \ubcf8\ub2e4.<\/li>\n\n\n\n<li><strong>\ub300\ud654 \uc720\uc778 \uac15\ud654<\/strong>: \uac70\uc561 \uc5f0\ub300\uc190\ubc30\uc640 \uc0dd\ud65c\ud30c\uad34\ud615 \uac00\uc555\ub958\uac00 \ud611\uc0c1\uc758 \ubb38\uc744 \ub2eb\uac8c \ub9cc\ub4dc\ub294 \u2018\uc704\ucd95 \ud6a8\uacfc\u2019\ub97c \uc904\uc774\uace0, \ubd84\uc7c1\uc744 \uc870\uc815\u00b7\uc911\uc7ac\ub85c \ud758\ub824\ubcf4\ub0b4\ub294 \uc7a5\uce58\ub4e4\uc744 \uc124\uacc4\ud55c\ub2e4.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774\ub294 \ub178\uc0ac \uc5b4\ub290 \ud55c\ucabd\uc758 \u2018\uc2b9\ub9ac\u2019\ub97c \uc120\uc5b8\ud558\ub294 \uc7a5\uce58\uac00 \uc544\ub2c8\ub2e4. \ub2e4\uce35 \ub3c4\uae09\uacfc \ud50c\ub7ab\ud3fc\ud654\ub85c \ubcf5\uc7a1\ud574\uc9c4 <strong>\uac00\uce58\uc0ac\uc2ac \uc0c1\ub2e8<\/strong>\uc5d0 \uad50\uc12d\uacfc \ucc45\uc784\uc744 \uc9d1\uc911\uc2dc\ud0a4\uace0, \ub300\uc2e0 <strong>\ubd84\uc7c1 \uc808\ucc28\uc758 \uc9c8<\/strong>\uc744 \uc62c\ub9ac\uc790\ub294 \ubc29\ud5a5 \uc804\ud658\uc5d0 \uac00\uae5d\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">3. \ub2e8\uae30 vs. \uc911\uc7a5\uae30: \uacbd\uc81c \ud30c\uc7a5\uc758 \uc774\uc911\uc8fc<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\">(1) \ub2e8\uae30: \ube44\uc6a9\u00b7\ubd88\ud655\uc2e4\uc131 \uc0c1\uc2b9<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uad50\uc12d \ucc3d\uad6c\uc758 \ub2e4\uc911\ud654<\/strong>: \uc6d0\u00b7\ud558\uccad, \ubcf8\uc0ac\u00b7\ud558\uccad, \ud50c\ub7ab\ud3fc \ubcf8\uc0ac\u00b7\uc9c0\uc5ed \uc6b4\uc601\uc0ac \ub4f1\uc73c\ub85c \uad50\uc12d \uc0c1\ub300\uac00 \ub298 \uc218 \uc788\ub2e4. \ubc95\ubb34\u00b7\ub178\ubb34 \ub300\uc751\ube44, \uc870\uc815\u00b7\uc911\uc7ac \ube44\uc6a9\uc774 \uc0c1\uc2b9\ud55c\ub2e4.<\/li>\n\n\n\n<li><strong>\uc0ac\uc6a9\uc790\uc131 \ud310\ub2e8 \ub9ac\uc2a4\ud06c<\/strong>: \uc2dc\ud589 \ucd08\uae30\uc5d0\ub294 \uac00\uc774\ub4dc\ub77c\uc778\uacfc \ud310\ub840\uac00 \ucd95\uc801\ub418\uae30 \uc804\uae4c\uc9c0 \uacbd\uacc4\uc120\uc774 \ud754\ub4e4\ub9b4 \uc218 \uc788\ub2e4.<\/li>\n\n\n\n<li><strong>\uacf5\uae09\ub9dd \ucc28\uc9c8 \ub300\ube44<\/strong>: \uc7ac\uace0\u00b7\ub9ac\ub4dc\ud0c0\uc784\u00b7\ub300\uccb4\uacf5\uc815\u00b7\uc778\ub825\ud480 \uc7ac\uc124\uacc4 \ub4f1 \uc6b4\uc601\ube44\uc6a9\uc774 \uc99d\uac00\ud55c\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">(2) \uc911\uc7a5\uae30: \uac70\ubc84\ub10c\uc2a4 \uc815\uad50\ud654<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud45c\uc900\uacc4\uc57d\uc758 \uc5c5\uadf8\ub808\uc774\ub4dc<\/strong>: \ud558\ub3c4\uae09\u00b7\uc6a9\uc5ed\u00b7\ud50c\ub7ab\ud3fc \uc6b4\uc601\uc57d\uad00\uc5d0 \ub178\ubb34\u00b7\ud611\uc758\u00b7\uc815\ubcf4\uacf5\uac1c\u00b7\ubd84\uc7c1\uc870\uc815 \uc808\ucc28\ub97c \ub0b4\uc7ac\ud654\ud55c\ub2e4.<\/li>\n\n\n\n<li><strong>\ubd84\uc7c1\uc758 \uc9c8\uc801 \uc804\ud658<\/strong>: \uac70\uc561 \uc5f0\ub300\uc190\ubc30 \uc911\uc2ec\uc758 \u2018\ubcbc\ub791 \ub05d\u2019 \uc804\ub7b5\uc774 \uc904\uace0, \uc0ac\uc804\ud611\uc758\u00b7\uc870\uc815\u00b7\uc911\uc7ac\uc758 \ube44\uc911\uc774 \ucee4\uc9c4\ub2e4.<\/li>\n\n\n\n<li><strong>ESG\/\uc778\uad8c\uc2e4\uc0ac\uc640 \uc811\uc18d<\/strong>: \uae00\ub85c\ubc8c \uacf5\uae09\ub9dd\uc5d0\uc11c \uc774\ubbf8 \uc694\uad6c\ub418\ub294 \ub178\ub3d9 \ucc45\uc784 \uad00\ub9ac\uc640 \ud638\ud658\ub418\uba70, \ud574\uc678 \ubc14\uc774\uc5b4\uc758 \uc810\uac80 \ud56d\ubaa9\uc5d0 \ub300\uc751\ud558\uae30 \uc26c\uc6cc\uc9c4\ub2e4.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">4. \ubc95\uc758 \ubb38\ub9e5: \ud575\uc2ec \uc7c1\uc810 \uc138 \uac00\uc9c0<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\">A. \uc0ac\uc6a9\uc790\uc131(\uc81c2\uc870)<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\uc9c8\ubb38<\/strong>: \uc6d0\uccad\/\ud50c\ub7ab\ud3fc \ubcf8\uc0ac\uac00 \uc815\ub9d0\ub85c \uc784\uae08\u00b7\uc2dc\uac04\u00b7\uc778\ub825\ubc30\uce58\u00b7\uc791\uc5c5\ubc29\uc2dd\u00b7\uc54c\uace0\ub9ac\uc998\uc744 \u2018\uc2e4\uc9c8\u00b7\uad6c\uccb4\uc801\uc73c\ub85c\u2019 \ud1b5\uc81c\ud588\ub294\uac00?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud310\ub2e8 \ud3ec\uc778\ud2b8<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc2e4\uc9c8 \ud1b5\uc81c<\/strong>: \uc138\ubd80 \ub9e4\ub274\uc5bc, KPI, \uc2b9\uc778 \uc808\ucc28, \ubc30\ucc28\/\ud3c9\ud310 \uc54c\uace0\ub9ac\uc998, \ub2e8\uac00 \uc5f0\ub3d9 \ubc29\uc2dd.<\/li>\n\n\n\n<li><strong>\ud3b8\uc785\uc131<\/strong>: \ud558\ub3c4\uae09 \ub178\ubb34\uac00 \uc6d0\uccad \uc0ac\uc5c5\uc5d0 \uc0ac\uc2e4\uc0c1 \ud3b8\uc785\ub418\uc5b4 \uc788\ub294\uc9c0.<\/li>\n\n\n\n<li><strong>\uad50\uc12d \ud544\uc694\uc131<\/strong>: \uc9d1\ub2e8\uc801 \uad50\uc12d\uc774 \ud569\ub9ac\uc801\uc774\uace0 \ud0c0\ub2f9\ud55c \uad6c\uc870\uc778\uc9c0.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\uacbd\uc81c \ud6a8\uacfc<\/strong>: \uad50\uc12d\uacfc \ucc45\uc784\uc774 <strong>\uac00\uce58\uc0ac\uc2ac \uc0c1\ub2e8<\/strong>\uc73c\ub85c \uc9d1\uc911. \uc6d0\uccad\/\ubcf8\uc0ac\ub294 \ub9ac\uc2a4\ud06c\u00b7\ube44\uc6a9\uc744 \uac10\ub2f9\ud558\ub294 \ub300\uc2e0 <strong>\uc758\uc0ac\uacb0\uc815\uc758 \uc77c\uad00\uc131<\/strong>\uacfc <strong>\uc0ac\uc804\ud611\uc758\ub85c \uc778\ud55c \ubd84\uc7c1 \uc608\ubc29<\/strong>\uc774\ub77c\ub294 \uc774\uc775\uc744 \uc5bb\ub294\ub2e4.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">B. \uc7c1\uc758 \ub300\uc0c1(\uc81c2\uc870)<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">\uadfc\ub85c\uc870\uac74\uc758 \uc801\uc6a9\u00b7\ud574\uc11d, \uacbd\uc601\uc0c1 \uacb0\uc815 \uc911 \uadfc\ub85c\uc870\uac74\uc5d0 \uc911\ub300\ud55c \uc601\ud5a5\uc744 \uc8fc\ub294 \uc0ac\uc548\uc774 \uc7c1\uc758\ub85c \ub2e4\ub904\uc9c0\uba74, \uae30\uc5c5\uc740 \uad6c\uc870\uac1c\ud3b8\u00b7\uc774\uc804\u00b7M&amp;A \uc2dc\uc5d0 <strong>\uc0ac\uc804 \uc601\ud5a5\uc124\uba85\u2013\ud611\uc758\u2013\uc644\ucda9\ud328\ud0a4\uc9c0<\/strong>\ub97c \ud45c\uc900\ud654\ud574\uc57c \ud55c\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\uacbd\uc81c \ud6a8\uacfc<\/strong>: \ub2e8\uae30\uc5d0\ub294 \ud30c\uc5c5 \uac00\ub2a5\uc131\uc774 \ud655\ub300\ub418\ub294 \ub4ef \ubcf4\uc774\uc9c0\ub9cc, \uc911\uae30\uc5d0\ub294 \uc0ac\uc804\ud611\uc758\uc758 \ub8e8\ud2f4\ud654\ub85c \ubcc0\ub3d9\uc131\uc774 \uc644\ud654\ub420 \uc218 \uc788\ub2e4.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">C. \uc190\ubc30\u00b7\uac00\uc555\ub958\u00b7\ucc45\uc784 \uac1c\ubcc4\ud654(\uc81c3\uc870)<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">\ud569\ubc95 \uc7c1\uc758\uc758 \uba74\ucc45\uc744 \uba85\ud655\ud788 \ud558\uace0, \ubd88\ubc95 \uc7c1\uc758\ub77c\ub3c4 \ud589\uc704\uc790\ubcc4 \uadc0\ucc45\uacfc \uae30\uc5ec\ub3c4\ub97c \ub530\uc838 <strong>\ucc45\uc784\uc744 \uac1c\ubcc4\ud654\/\uac10\uba74<\/strong>\ud55c\ub2e4. \uc0ac\uc6a9\uc790\uc758 \ubd88\ubc95\uc5d0 \ub300\ud55c <strong>\ubc29\uc5b4\ud589\uc704<\/strong>\uc758 \ubc94\uc704\ub294 \ube44\ub840\uc131 \uc2ec\uc0ac\ub97c \uc804\uc81c\ub85c \ud55c\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\uacbd\uc81c \ud6a8\uacfc<\/strong>: \uac70\uc561 \uc5f0\ub300\uc190\ubc30\ub77c\ub294 \u2018\ud611\uc0c1\uc9c0\ub81b\ub300\u2019\ub294 \uc57d\ud574\uc9c0\uc9c0\ub9cc, \ub300\uc2e0 \uae30\uc5c5\uc740 <strong>\uc0ac\uc804\uc870\uc815\/\uc911\uc7ac<\/strong> \ub4f1 \uc808\ucc28\uc801 \uc218\ub2e8\uc744 \uac15\ud654\ud55c\ub2e4. \ub178\uc870\ub294 \ud569\ubc95 \uc808\ucc28\uc640 \uae30\ub85d\uc744 \uc911\uc2dc\ud558\ub294 \ubc29\ud5a5\uc73c\ub85c \ub0b4\ubd80 \ubb38\ud654\ub97c \ubc14\uafbc\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">5. \uc5c5\uc885\ubcc4 \ub9ac\uc2a4\ud06c \uc9c0\ub3c4: \uc138 \uac00\uc9c0 \uc7a5\uba74<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\">5-1. \uc81c\uc870(\uc790\ub3d9\ucc28\u00b7\uc870\uc120\u00b7\ucca0\uac15)<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ub9ac\uc2a4\ud06c<\/strong>: \ub77c\uc778 \uc2a4\ud1b1, \ub0a9\uae30 \uc900\uc218, \uc6d0\u00b7\ud558\uccad \ub3d9\uc2dc \uad50\uc12d.<\/li>\n\n\n\n<li><strong>\ub300\uc751 \ud3ec\uc778\ud2b8<\/strong>: \uc678\uc8fc\uad00\ub9ac \uae30\uc900(\uc548\uc804\u00b7\uc18d\ub3c4\u00b7\ud488\uc9c8)\uc5d0\uc11c <strong>\ub178\ubb34 \uc601\ud5a5 \uc694\uc18c<\/strong>\ub97c \uc7ac\uc810\uac80\ud558\uace0, \ud611\ub825\uc0ac\uc640 <strong>\uacf5\ub3d9 \ub178\uc0ac\ud611\uc758 \uccb4\uacc4<\/strong>\ub97c \uad6c\ucd95\ud55c\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">5-2. \uc720\ud1b5\u00b7\ubb3c\ub958\u00b7\uc2dc\uc124\uad00\ub9ac<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ub9ac\uc2a4\ud06c<\/strong>: \uc778\ub825\ubc30\uce58\u00b7\uadfc\ubb34\uc2dc\uac04\uc5d0 \ub300\ud55c \uc6d0\uccad \uad00\uc5ec, \ud53c\ud06c \uc2dc\uc98c \uac00\ub3d9\ub960.<\/li>\n\n\n\n<li><strong>\ub300\uc751 \ud3ec\uc778\ud2b8<\/strong>: \uc11c\ube44\uc2a4\uc218\uc900\ud611\uc57d(SLA)\uacfc <strong>\ub178\ubb34 \uc870\ud56d<\/strong>\uc758 \uc5f0\ub3d9, \ubb3c\ub958\ud5c8\ube0c\u00b7\ubc31\ud654\uc810\u00b7\uc13c\ud130 \ub2e8\uc704\uc758 <strong>\uc0ac\uc804\ud611\uc758 \ucc3d\uad6c<\/strong> \uc6b4\uc601.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">5-3. \ud50c\ub7ab\ud3fc(\ubc30\ub2ec\u00b7\ubaa8\ube4c\ub9ac\ud2f0\u00b7\ucf58\ud150\uce20\u00b7\ud06c\ub9ac\uc5d0\uc774\ud130)<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ub9ac\uc2a4\ud06c<\/strong>: \uc218\uc218\ub8cc\u00b7\ubc30\ucc28\u00b7\ud3c9\ud310\u00b7\uc815\uc9c0 \uc815\ucc45 \ub4f1 <strong>\uc54c\uace0\ub9ac\uc998 \ud22c\uba85\uc131<\/strong> \uc694\uad6c.<\/li>\n\n\n\n<li><strong>\ub300\uc751 \ud3ec\uc778\ud2b8<\/strong>: \uc815\ucc45\u00b7\ub370\uc774\ud130\u00b7\ubc95\ubb34\uc758 <strong>3\uc790 \ud611\uc5c5 \uccb4\uc81c<\/strong>, \uacc4\uc815\u00b7\ud3c9\ud310\u00b7\uc815\uc9c0\uc5d0 \ub300\ud55c <strong>\uc808\ucc28 \ubcf4\uc7a5<\/strong>\uacfc \uc774\uc758\uc81c\uae30 \ub8e8\ud2f4.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">6. \uacf5\uae09\ub9dd \uac70\ubc84\ub10c\uc2a4: \ud45c\uc900\uacc4\uc57d\uc758 \uc7ac\uc124\uacc4<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\ub178\ub780\ubd09\ud22c\ubc95 \uc2dc\ud589\uc740 \ud45c\uc900\uacc4\uc57d\uc758 \u2018\ub178\ubb34 \ud30c\ud2b8\u2019\ub97c \ud55c \uc138\ub300 \ub04c\uc5b4\uc62c\ub9ac\ub77c\ub294 \uc2e0\ud638\ub2e4. \ud544\uc218 \uccb4\ud06c\ub9ac\uc2a4\ud2b8\ub294 \ub2e4\uc74c\uacfc \uac19\ub2e4.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\uc0ac\uc6a9\uc790\uc131 \ub9ac\uc2a4\ud06c \ub9f5<\/strong>: \uc784\uae08\u00b7\uc2dc\uac04\u00b7\uc778\ub825\ubc30\uce58\u00b7\uc791\uc5c5\uc9c0\uc2dc\u00b7\uc54c\uace0\ub9ac\uc998 \ub4f1 \uc2e4\uc9c8 \ud1b5\uc81c \ud3ec\uc778\ud2b8\ub97c \uc2dd\ubcc4\u00b7\ucd95\uc18c\u00b7\uba85\ubb38\ud654.<\/li>\n\n\n\n<li><strong>\uc0ac\uc804\ud611\uc758 \uc870\ud56d<\/strong>: \uacbd\uc601\uc0c1 \uacb0\uc815(\uc774\uc804\u00b7\ubd84\ud560\u00b7M&amp;A\u00b7\ub300\uaddc\ubaa8 \uc124\ube44\ud22c\uc790\/\ud3d0\uc1c4) \uc2dc \uadfc\ub85c\uc870\uac74 \uc601\ud5a5\ud3c9\uac00\u2013\uc124\uba85\u2013\ud611\uc758\u2013\uc644\ucda9\ud328\ud0a4\uc9c0.<\/li>\n\n\n\n<li><strong>\uc815\ubcf4\uacf5\uac1c \ubc94\uc704<\/strong>: \ud611\uc0c1\uacfc \ubd84\uc7c1\uc870\uc815\uc5d0 \ud544\uc694\ud55c \ucd5c\uc18c\ud55c\uc758 \ub370\uc774\ud130 \uc81c\uacf5(\uc548\uc804, \ubc30\uce58, \ubc30\ucc28\/\ud3c9\ud310 \ub85c\uc9c1\uc758 \uc694\uc9c0 \ub4f1).<\/li>\n\n\n\n<li><strong>\ubd84\uc7c1\ud574\uacb0 \uc808\ucc28<\/strong>: \uc870\uc815\u00b7\uc911\uc7ac \uc6b0\uc120, \uac00\uc555\ub958\u00b7\uc190\ubc30 \uccad\uad6c\uc758 \ub0b4\ubd80 \uc2b9\uc778 \uc694\uac74 \uac15\ud654.<\/li>\n\n\n\n<li><strong>\ubca4\ub354 \uad00\ub9ac<\/strong>: 1\ucc28 \ud611\ub825\uc0ac\ubfd0 \uc544\ub2c8\ub77c 2\u00b73\ucc28 \ud611\ub825\uc0ac\uae4c\uc9c0 \uc801\uc6a9 \uac00\ub2a5\ud55c \u2018\uac00\uc774\ub4dc\ub77c\uc778\u2019\uacfc \uad50\uc721.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">7. \uc22b\uc790\ub85c \ubcf4\ub294 \uc2e4\ud589: \ubaa8\ub2c8\ud130\ub9c1 7\uc885 \uc138\ud2b8<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud30c\uc5c5 \uac74\uc218\/\uc77c\uc218<\/strong>: \uc808\ub300\uac12\ubcf4\ub2e4 <strong>\ucd94\uc138\uc640 \ubd84\ud3ec<\/strong>(\uc0b0\uc5c5\ubcc4\u00b7\uc9c0\uc5ed\ubcc4)\ub97c \ubcf8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc870\uc815\u00b7\uc911\uc7ac \uc131\ub9bd\ub960<\/strong>: \uc0ac\uc804\ud611\uc758\u00b7\uc911\ub9bd \uc870\uc815\uc758 \uc2e4\ud6a8\uc131 \uc9c0\ud45c.<\/li>\n\n\n\n<li><strong>\uc81c\uc870 \uac00\ub3d9\ub960\/\ub0a9\uae30 \uc900\uc218\uc728<\/strong>: \uacf5\uae09\ub9dd \ucda9\uaca9\uc758 1\ucc28 \uc2e0\ud638.<\/li>\n\n\n\n<li><strong>\ud45c\uc900\uacc4\uc57d \uc5c5\ub370\uc774\ud2b8\uc728<\/strong>: \ud611\ub825\uc0ac\uc640\uc758 \uacc4\uc57d \uac31\uc2e0\uc5d0 \ud3ec\ud568\ub41c \ub178\ubb34\u00b7\ubd84\uc7c1\uc870\uc815 \uc870\ud56d\uc758 \uc801\uc6a9 \ubc94\uc704.<\/li>\n\n\n\n<li><strong>\ub0b4\ubd80 \uad50\uc721 \uc774\uc218\uc728<\/strong>: \uad00\ub9ac\uc790\u00b7\ud604\uc7a5 \uac10\ub3c5\uc758 \uc0ac\uc6a9\uc790\uc131\u00b7\ubd84\uc7c1\uc808\ucc28 \uad50\uc721.<\/li>\n\n\n\n<li><strong>FDI\u00b7\uc124\ube44\ud22c\uc790 \uacc4\ud68d<\/strong>: \uc81c\ub3c4 \ubd88\ud655\uc2e4\uc131 \ud504\ub9ac\ubbf8\uc5c4\uc758 \uc18c\uba78 \uc18d\ub3c4.<\/li>\n\n\n\n<li><strong>\ubd84\uc7c1\uc758 \u2018\uc9c8\u2019<\/strong>: \uc5f0\ub300\uc190\ubc30 \uccad\uad6c \uaddc\ubaa8 \ub300\ube44 \uc870\uc815\u00b7\uc911\uc7ac \ud65c\uc6a9 \ube44\uc728.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">8. \uc138 \uac00\uc9c0 \uc2dc\ub098\ub9ac\uc624: \uc5b4\ub290 \uacbd\ub85c\ub85c \uac08 \uac83\uc778\uac00<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\ub9c8\ucc30\uc801 \uc804\ud658 \uc2dc\ub098\ub9ac\uc624(\ub2e8\uae30 \ube44\uc6a9\u2191 \u2192 \uc548\uc815\ud654)<\/strong>\n<ul class=\"wp-block-list\">\n<li>\ucd08\uae30\uc5d0\ub294 \uc0ac\uc6a9\uc790\uc131 \uacbd\uacc4\uc120\uc5d0\uc11c \ub2e4\ud23c\uc774 \ub298\uace0, \ud30c\uc5c5\u00b7\uad50\uc12d\uc774 \ubd84\uc0b0\ub41c\ub2e4.<\/li>\n\n\n\n<li>1~2\ub144 \ub0b4 \uac00\uc774\ub4dc\ub77c\uc778\uacfc \ud310\ub840 \ucd95\uc801, \ud45c\uc900\uacc4\uc57d \uc815\ube44\ub85c \ubd88\ud655\uc2e4\uc131\uc774 \uc644\ud654.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\uc9c8\uc801 \ub3c4\uc57d \uc2dc\ub098\ub9ac\uc624(\ub300\ud654 \ucd09\uc9c4)<\/strong>\n<ul class=\"wp-block-list\">\n<li>\uc6d0\uccad\u00b7\ud50c\ub7ab\ud3fc \ubcf8\uc0ac\uc758 \ucc45\uc784\uc758\uc2dd\uc774 \uc0c1\uc2b9\ud558\uace0, \uc0ac\uc804\ud611\uc758\uac00 \uc77c\uc0c1\ud654\ub41c\ub2e4.<\/li>\n\n\n\n<li>\ubd84\uc7c1\uc740 \uc870\uc815\u00b7\uc911\uc7ac\ub85c \ud758\ub7ec\uac00\uace0, \ub300\uaddc\ubaa8 \uc190\ubc30\uc804\uc740 \uc608\uc678\uac00 \ub41c\ub2e4.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\uad50\ucc29\u00b7\uc5ed\ud48d \uc2dc\ub098\ub9ac\uc624(\ubd88\ud655\uc2e4\uc131 \uc7a5\uae30\ud654)<\/strong>\n<ul class=\"wp-block-list\">\n<li>\ud310\ub840\u00b7\uc9c0\uce68\uc758 \uc815\ub82c\uc774 \ub2a6\uace0, \uc5c5\uc885\ubcc4\ub85c \uc0c1\ubc18\ub41c \ud574\uc11d\uc774 \ucd95\uc801\ub41c\ub2e4.<\/li>\n\n\n\n<li>FDI\u00b7\uc124\ube44\ud22c\uc790\uc5d0\uc11c \uc81c\ub3c4 \ub9ac\uc2a4\ud06c \ud504\ub9ac\ubbf8\uc5c4\uc774 \uae38\uac8c \ub0a8\ub294\ub2e4.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\uc815\ucc45\uc758 \uc131\ud328\ub294 <strong>\uc9c0\uce68\uc758 \uc18d\ub3c4\uc640 \ud488\uc9c8<\/strong>, <strong>\uc0ac\ud68c\uc801 \ub300\ud654\uc758 \uc218\uc704<\/strong>, <strong>\ud604\uc7a5\uc758 \ub370\uc774\ud130 \ud22c\uba85\uc131<\/strong>\uc5d0 \ub2ec\ub824 \uc788\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">9. \uc624\ud574\uc640 \ud329\ud2b8: \ub2e4\uc12f \uac00\uc9c0 \uc815\ub9ac<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u201c\ubaa8\ub4e0 \uc6d0\uccad\uc774 \uc0ac\uc6a9\uc790\ub85c \uc778\uc815\ub41c\ub2e4?\u201d \u2192 \uc544\ub2c8\ub2e4.<\/strong> \ud2b9\uc815 \u2018\uc758\uc81c\u2019\uc5d0\uc11c \uc2e4\uc9c8\u00b7\uad6c\uccb4\uc801 \uc9c0\ubc30\u00b7\uacb0\uc815\uc774 \uc785\uc99d\ub418\uc5b4\uc57c \ud55c\ub2e4.<\/li>\n\n\n\n<li><strong>\u201c\ubd88\ubc95 \uc7c1\uc758\ub3c4 \ub2e4 \uba74\ucc45?\u201d \u2192 \uc544\ub2c8\ub2e4.<\/strong> \ud3ed\ub825\u00b7\uc124\ube44\uc190\uad34 \ub4f1\uc740 \uba74\ucc45 \ub300\uc0c1\uc774 \uc544\ub2c8\uba70, \ube44\ub840\uc131 \uc2ec\uc0ac\uc640 \uac1c\ubcc4\ucc45\uc784 \uc6d0\uce59\uc774 \uc791\ub3d9\ud55c\ub2e4.<\/li>\n\n\n\n<li><strong>\u201c\uae30\uc5c5\ub9cc \ubd88\ub9ac\ud574\uc9c4\ub2e4?\u201d \u2192 \ub2e8\uae30\uc5d4 \ube44\uc6a9 \ubd80\ub2f4, \uc911\uae30\uc5d4 \uc608\uce21\uac00\ub2a5\uc131 \uac1c\uc120 \uc5ec\uc9c0<\/strong>\uac00 \uc788\ub2e4. \uc0ac\uc804\ud611\uc758\u00b7\ud45c\uc900\uacc4\uc57d\u00b7\ub370\uc774\ud130 \uacf5\uac1c\uac00 \uc548\uc815\ud654\uc758 \ud575\uc2ec.<\/li>\n\n\n\n<li><strong>\u201c\ub178\uc870\ub9cc \uc720\ub9ac\ud574\uc9c4\ub2e4?\u201d \u2192 \uc808\ucc28 \uc900\uc218\u00b7\uc99d\uac70\ud654 \ucc45\uc784\uc774 \ucee4\uc9c4\ub2e4.<\/strong> \ud569\ubc95\uc131 \uc785\uc99d \uc2e4\ud328 \uc2dc \ucc45\uc784\uc774 \ubb34\uac70\uc6cc\uc9c8 \uc218 \uc788\ub2e4.<\/li>\n\n\n\n<li><strong>\u201c\ud574\uc678\uc640 \ub3d9\ub5a8\uc5b4\uc9c4 \uaddc\ubc94?\u201d \u2192 \uc544\ub2c8\ub2e4.<\/strong> \uae00\ub85c\ubc8c \uacf5\uae09\ub9dd\uc5d0\uc11c \ub178\ub3d9 \ucc45\uc784\uad00\ub9ac\uc640 \ubd84\uc7c1 \uc808\ucc28\ub294 \uc774\ubbf8 \ubc14\uc774\uc5b4 \uccb4\ud06c\ub9ac\uc2a4\ud2b8\uc758 \uc0c1\uc218\ub2e4.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">10. \ud604\uc7a5 \uc2dc\ub098\ub9ac\uc624: \uac00\uc0c1\uc758 \uc138 \ucef7<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"> \u2014 \ub300\ud615 \uc804\uc790 \uc81c\uc870\uc0ac\uc758 \ub77c\uc778 \uc99d\uc124<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc0c1\ud669<\/strong>: \uc6d0\uccad\uc774 \uc678\uc8fc \ub77c\uc778\uc744 \ub298\ub9ac\uba74\uc11c \uc791\uc5c5\uc18d\ub3c4\u00b7\uc548\uc804 \uae30\uc900\uc744 \uc138\ubd80 \uc9c0\uce68\uc73c\ub85c \ud558\ub2ec. \ud611\ub825\uc0ac \ub178\uc870\ub294 \uadfc\uace8\uaca9\uacc4 \ubd80\ub2f4\uacfc \uc57c\uac04 \uad50\ub300 \ud655\ub300\uc5d0 \ubc18\ubc1c.<\/li>\n\n\n\n<li><strong>\uc804\uac1c<\/strong>: \uc6d0\uccad \uc0ac\uc6a9\uc790\uc131 \uc7c1\uc810 \uc81c\uae30 \u2192 \uc0ac\uc804 \uc601\ud5a5\ud3c9\uac00\u00b7\uc124\uba85\u00b7\ud611\uc758 \ud14c\uc774\ube14 \uac1c\uc124 \u2192 \uc548\uc804 \uac15\ud654\u00b7\uc57c\uac04\uc218\ub2f9 \ubcf4\uc815\u00b7\uad50\ub300 \ucd5c\uc18c\ud654 \ud328\ud0a4\uc9c0\ub85c \uc870\uc815.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"> \u2014 \ubc31\ud654\uc810 \uc2dc\uc124\uad00\ub9ac \uc6a9\uc5ed\uc758 \ub2e8\uac00 \uac08\ub4f1<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc0c1\ud669<\/strong>: \uc6d0\uccad\uc774 \uc778\ub825\ubc30\uce58\u00b7\uadfc\ubb34\uc2dc\uac04\uc744 \uc0ac\uc2e4\uc0c1 \ud1b5\uc81c. \uccad\uc18c\u00b7\ubcf4\uc548 \uc778\ub825\uc758 \ud734\uac8c\uc2dc\uac04, \ud53c\ud06c \uc2dc\uc98c \ubc30\uce58\ub85c \ub2e4\ud23c \ubc1c\uc0dd.<\/li>\n\n\n\n<li><strong>\uc804\uac1c<\/strong>: \uc0ac\uc6a9\uc790\uc131 \uc778\uc815 \uac00\ub2a5\uc131 \u2192 \uc11c\ube44\uc2a4\uc218\uc900\ud611\uc57d(SLA)\uacfc \ub178\ubb34\uc870\ud56d\uc758 \uc5f0\ub3d9 \uc5c5\ub370\uc774\ud2b8 \u2192 \ud53c\ud06c \uc2dc\uc98c \uc778\ub825 \ud480\u00b7\uac00\ubcc0 \uc2dc\ud504\ud2b8\u00b7\ud734\uac8c \ubcf4\uc7a5\uc73c\ub85c \ud569\uc758.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"> \u2014 \ubc30\ub2ec\ud50c\ub7ab\ud3fc\uc758 \uc218\uc218\ub8cc \uc870\uc815<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc0c1\ud669<\/strong>: \ud50c\ub7ab\ud3fc \ubcf8\uc0ac\uac00 \uc218\uc218\ub8cc\uc640 \ubc30\ucc28\/\ud3c9\ud310 \uc54c\uace0\ub9ac\uc998\uc744 \uc870\uc815. \ub77c\uc774\ub354 \ub178\uc870\ub294 \uc18c\ub4dd \ubcc0\ub3d9\uacfc \uc815\uc9c0 \uc815\ucc45\uc758 \ubd88\ud22c\uba85\uc131\uc5d0 \ubb38\uc81c \uc81c\uae30.<\/li>\n\n\n\n<li><strong>\uc804\uac1c<\/strong>: \uc54c\uace0\ub9ac\uc998 \uc694\uc9c0 \uacf5\uac1c\u00b7\uc774\uc758\uc81c\uae30 \ub8e8\ud2f4\u00b7\uc815\uc9c0 \ub2e8\uacc4\ubcc4 \uc0ac\uc804\ud1b5\uc9c0 \u2192 \uc218\uc218\ub8cc \ubcf4\uc815\u00b7\uc815\uc9c0 \uc0ac\uc720 \ud45c\uc900\ud654\ub85c \ud569\uc758.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">11. \uae30\uc5c5\uc744 \uc704\ud55c \uc2e4\ud589 \uccb4\ud06c\ub9ac\uc2a4\ud2b8<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\uac70\ubc84\ub10c\uc2a4<\/strong>: \uc0ac\uc6a9\uc790\uc131\u00b7\uc7c1\uc758\ub300\uc0c1\u00b7\uc190\ubc30\uc815\ucc45\uc744 \ud3ec\uad04\ud558\ub294 \uc774\uc0ac\ud68c \uc2b9\uc778 \uc815\ucc45 \ub9c8\ub828.<\/li>\n\n\n\n<li><strong>\ud45c\uc900\uacc4\uc57d<\/strong>: \uc0ac\uc804\ud611\uc758\u00b7\uc815\ubcf4\uacf5\uac1c\u00b7\uc870\uc815\u00b7\uc911\uc7ac\u00b7\uc900\ubc95\uac10\uc2dc \uc870\ud56d \uc5c5\ub370\uc774\ud2b8.<\/li>\n\n\n\n<li><strong>\ub370\uc774\ud130<\/strong>: \uc548\uc804\u00b7\ubc30\uce58\u00b7\uc54c\uace0\ub9ac\uc998 \ub85c\uc9c1 \uc694\uc9c0\u00b7\uadfc\ubb34\uae30\ub85d \ub4f1 \ud611\uc758 \ud544\uc218 \ub370\uc774\ud130\uc758 \uc815\ud569\uc131 \ud655\ubcf4.<\/li>\n\n\n\n<li><strong>\ud504\ub85c\ud1a0\ucf5c<\/strong>: \uc774\uc804\u00b7\ubd84\ud560\u00b7M&amp;A \ub4f1 \uacbd\uc601\uc0c1 \uacb0\uc815 \uc2dc \uc601\ud5a5\ud3c9\uac00\u2013\uc124\uba85\u2013\ud611\uc758\u2013\uc644\ucda9 \ud328\ud0a4\uc9c0.<\/li>\n\n\n\n<li><strong>\uad50\uc721<\/strong>: \uad00\ub9ac\uc790\u00b7\ub77c\uc778\uc7a5\u00b7\ud604\uc7a5 \uac10\ub3c5\uc758 \ubc95\u00b7\uc808\ucc28 \uad50\uc721\uacfc \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc2a4\ud0ac \uac15\ud654.<\/li>\n\n\n\n<li><strong>\ucee4\ubba4\ub2c8\ucf00\uc774\uc158<\/strong>: \uc774\ud574\uad00\uacc4\uc790(\ud611\ub825\uc0ac, \uc9c0\uc5ed\uc0ac\ud68c, \ud22c\uc790\uc790) \ube0c\ub9ac\ud551 \ud15c\ud50c\ub9bf \uc900\ube44.<\/li>\n\n\n\n<li><strong>\ud0c0\uc784\ub77c\uc778<\/strong>: \uc2dc\ud589 \uc804\u00b7\ud6c4 6\uac1c\uc6d4 \ub2e8\uc704 \ub85c\ub4dc\ub9f5\uacfc \ub0b4\ubd80 KPI \uc124\uc815.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">12. \ub178\uc870\ub97c \uc704\ud55c \uc2e4\ud589 \uccb4\ud06c\ub9ac\uc2a4\ud2b8<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\ud569\ubc95\uc131 \uc694\uac74<\/strong>: \uc870\uc815\u00b7\ucd1d\ud68c\u00b7\ucc2c\ubc18 \uc808\ucc28\uc758 \ucca0\uc800\ud55c \uae30\ub85d\uacfc \uc99d\uac70\ud654.<\/li>\n\n\n\n<li><strong>\ubc29\uc5b4\ud589\uc704\uc758 \uc694\uac74<\/strong>: \uc0ac\uc6a9\uc790 \ubd88\ubc95, \ud544\uc694\uc131, \uc0c1\ub2f9\uc131\uc5d0 \ub300\ud55c \uc99d\ube59.<\/li>\n\n\n\n<li><strong>\uad50\uc12d \uc544\uc820\ub2e4 \uc815\uad50\ud654<\/strong>: \uc784\uae08\u00b7\uc2dc\uac04\u00b7\uc548\uc804\u00b7\uc54c\uace0\ub9ac\uc998\u00b7\ud3c9\ud310\/\uc815\uc9c0 \uc815\ucc45 \ub4f1 \u2018\uc758\uc81c\u2019\ubcc4 \uc694\uad6c\uc548.<\/li>\n\n\n\n<li><strong>\ub370\uc774\ud130 \ud65c\uc6a9<\/strong>: \uc0ac\uace0\u00b7\ubd80\uc0c1\u00b7\ubc30\uce58\u00b7\uadfc\ub85c\uc2dc\uac04 \ud1b5\uacc4\uc640 \ud604\uc7a5 \uc124\ubb38\uc73c\ub85c \ud329\ud2b8\ubca0\uc774\uc2a4 \uac15\ud654.<\/li>\n\n\n\n<li><strong>\ubd84\uc7c1\uc804\ub7b5 \uc804\ud658<\/strong>: \uc870\uc815\u00b7\uc911\uc7ac \ucc44\ub110 \uc6b0\uc120, \uc0dd\ud65c\ud30c\uad34\ud615 \ub9ac\uc2a4\ud06c \ucd5c\uc18c\ud654.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">13. \ud45c\uc900\uacc4\uc57d \ubb38\uad6c \uc0d8\ud50c<\/h4>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-1f26014c wp-block-group-is-layout-flex\" style=\"line-height:1.9\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"line-height:1.8\">\n<p class=\"wp-block-paragraph\"><strong>\uc0ac\uc804\ud611\uc758 \uc870\ud56d(\ucd08\uc548)<\/strong><br>\u201c\ubc1c\uc8fc\uc790\ub294 \uc0dd\uc0b0\uac70\uc810 \uc774\uc804, \uc0ac\uc5c5\ubd80 \ubd84\ud560\u00b7\ud569\ubcd1, \ub300\uaddc\ubaa8 \uc124\ube44\ud22c\uc790\u00b7\ud3d0\uc1c4 \ub4f1 \uadfc\ub85c\uc870\uac74\uc5d0 \uc911\ub300\ud55c \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \uacbd\uc601\uc0c1 \uacb0\uc815\uc744 \uc2dc\ud589\ud558\uae30 \uc804, \uc218\uae09\uc778 \ubc0f \uad00\ub828 \uadfc\ub85c\uc790 \ub300\ud45c\uc640 \uc601\ud5a5\ud3c9\uac00 \uacb0\uacfc\ub97c \uacf5\uc720\ud558\uace0, \ud569\ub9ac\uc801 \uae30\uac04 \ub3d9\uc548 \uc9c4\uc815\uc131 \uc788\ub294 \ud611\uc758\ub97c \uc2e4\uc2dc\ud55c\ub2e4.\u201d<\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"line-height:1.8\">\n<p class=\"wp-block-paragraph\"><strong>\uc815\ubcf4\uacf5\uac1c \uc870\ud56d(\ucd08\uc548)<\/strong><br>\u201c\ubc1c\uc8fc\uc790 \ubc0f \uc218\uae09\uc778\uc740 \uc548\uc804, \uc778\ub825\ubc30\uce58, \uadfc\ubb34\uc2dc\uac04, \ubc30\ucc28\/\ud3c9\ud310 \ub85c\uc9c1\uc758 \uc694\uc9c0 \ub4f1 \ud611\uc758\u00b7\uc870\uc815\uc5d0 \ud544\uc694\ud55c \ucd5c\uc18c\ud55c\uc758 \uc815\ubcf4\ub97c \uc0c1\ud638 \uc81c\uacf5\ud558\uba70, \uc601\uc5c5\ube44\ubc00\uc740 \ubcf4\ud638\uc808\ucc28\uc5d0 \ub530\ub77c \ucc98\ub9ac\ud55c\ub2e4.\u201d<\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"line-height:1.8\">\n<p class=\"wp-block-paragraph\"><strong>\ubd84\uc7c1\ud574\uacb0 \uc870\ud56d(\ucd08\uc548)<\/strong><br>\u201c\ub2f9\uc0ac\uc790\ub294 \uc190\ud574\ubc30\uc0c1 \uccad\uad6c \ubc0f \uac00\uc555\ub958 \uc2e0\uccad\uc5d0 \uc55e\uc11c \uc870\uc815\u00b7\uc911\uc7ac \uc808\ucc28\ub97c \uc6b0\uc120 \ud65c\uc6a9\ud558\uba70, \ubd88\uac00\ud53c\ud55c \uacbd\uc6b0\uc5d0\ub3c4 \ud589\uc704\uc790\ubcc4 \uadc0\ucc45\u00b7\uae30\uc5ec\ub3c4\uc5d0 \ub530\ub978 \ucc45\uc784 \uac1c\ubcc4\ud654 \uc6d0\uce59\uc744 \uc874\uc911\ud55c\ub2e4.\u201d<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\u203b \uc2e4\uc81c \uacc4\uc57d \ubc18\uc601 \uc804\uc5d0\ub294 \ubc18\ub4dc\uc2dc \ubc95\ub960 \uc790\ubb38\uc744 \uad6c\ud560 \uac83.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">14. \ucee4\ubba4\ub2c8\ucf00\uc774\uc158: \uac08\ub4f1\uc758 \uc5b8\uc5b4\ub97c \ubc14\uafb8\ub294 \uae30\uc220<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud329\ud2b8 \ud37c\uc2a4\ud2b8<\/strong>: \uc8fc\uc7a5\ubcf4\ub2e4 \ub370\uc774\ud130. \uc548\uc804\uc0ac\uace0, \ubc30\uce58\ud45c, \uacb0\uadfc\u00b7\uc9c0\uac01 \ud1b5\uacc4, \uc0dd\uc0b0\uc131 \uc9c0\ud45c\ub97c \uc900\ube44\ud55c\ub2e4.<\/li>\n\n\n\n<li><strong>\uc2dc\uac04\ud45c \uc81c\uc2dc<\/strong>: \u2018\ubb34\uae30\ud55c \ub300\uce58\u2019 \ub300\uc2e0 \ud611\uc758 \ud0c0\uc784\ub77c\uc778\uc744 \uc81c\uc2dc\ud55c\ub2e4.<\/li>\n\n\n\n<li><strong>\uc0c1\ud638 \ubcf4\ud638<\/strong>: \uc0dd\uacc4\u00b7\uc601\uc5c5\uc758 \uc9c0\uc18d\uac00\ub2a5\uc131\uc744 \ud568\uaed8 \uc9c0\ud0a4\ub294 \ubb38\uad6c(\ud734\uac8c\u00b7\ubcf4\ud638\uc7a5\ube44\u00b7\uc7ac\ubc30\uce58\u00b7\uad50\uc721 \ub4f1)\ub97c \ud569\uc758\ubb38\uc5d0 \ubc15\ub294\ub2e4.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">15. \ud0c0\uc784\ub77c\uc778\uacfc \uc804\ud658 \uad00\ub9ac<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc2dc\ud589 \uc804<\/strong>: \uc0ac\uc6a9\uc790\uc131 \ub9ac\uc2a4\ud06c \ub9f5 \uc644\uc131, \ud45c\uc900\uacc4\uc57d\u00b7\ud504\ub85c\ud1a0\ucf5c \uc5c5\ub370\uc774\ud2b8, \uad50\uc721 \uc2e4\uc2dc.<\/li>\n\n\n\n<li><strong>\uc2dc\ud589 \uc9c1\ud6c4(0~6\uac1c\uc6d4)<\/strong>: \ucd08\uae30 \ubd84\uc7c1\uc758 \u2018\ud14c\uc2a4\ud2b8 \ucf00\uc774\uc2a4\u2019\uac00 \ub098\uc628\ub2e4. \uc0ac\ub840 \ucd95\uc801\uacfc \uc2e0\uc18d\ud55c \uac00\uc774\ub4dc\ub77c\uc778 \ubcf4\uc644\uc774 \uad00\uac74.<\/li>\n\n\n\n<li><strong>\uc2dc\ud589 \ud6c4(6~18\uac1c\uc6d4)<\/strong>: \ud310\ub840\u00b7\ub178\ub3d9\uc704 \uacb0\uc815\uc774 \ub204\uc801\ub418\uace0, \uc5c5\uc885\ubcc4 \ubca0\uc2a4\ud2b8 \ud504\ub799\ud2f0\uc2a4\uac00 \uacf5\uc720\ub41c\ub2e4.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">16. Q&amp;A<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q. \ubaa8\ub4e0 \uc6d0\uccad\uc774 \uc0ac\uc6a9\uc790\ub85c \uc778\uc815\ub418\ub098\uc694?<\/strong><br>A. \uc544\ub2c8\ub2e4. \u2018\ud2b9\uc815 \uc758\uc81c\u2019\uc5d0\uc11c \uc2e4\uc9c8\u00b7\uad6c\uccb4\uc801 \uc9c0\ubc30\u00b7\uacb0\uc815\uc774 \uc785\uc99d\ub418\uc5b4\uc57c \ud55c\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q. \ubd88\ubc95 \uc7c1\uc758\ub3c4 \uba74\ucc45\ub418\ub098\uc694?<\/strong><br>A. \uc544\ub2c8\ub2e4. \ud3ed\ub825\u00b7\uc124\ube44\uc190\uad34 \ub4f1\uc740 \uba74\ucc45 \ub300\uc0c1\uc774 \uc544\ub2c8\ub2e4. \ud569\ubc95 \uc808\ucc28 \uc900\uc218\uac00 \uc911\uc694\ud558\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q. \uacfc\uac70 \uc0ac\uac74\ub3c4 \uc77c\uad04 \uc18c\uae09 \uba74\uc81c\ub418\ub098\uc694?<\/strong><br>A. \uc544\ub2c8\ub2e4. \ub2e4\ub9cc \uc0ac\uc6a9\uc790\uac00 \ud3ec\uae30(waive)\ub97c \uc120\ud0dd\ud560 \uadfc\uac70\uac00 \uc0dd\uae34\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q. \uae30\uc5c5\uc740 \ubb34\uc5c7\uc744 \uac00\uc7a5 \uba3c\uc800 \ud574\uc57c \ud558\ub098\uc694?<\/strong><br>A. \uc0ac\uc6a9\uc790\uc131 \ub9ac\uc2a4\ud06c \ub9f5, \ud45c\uc900\uacc4\uc57d \uc5c5\ub370\uc774\ud2b8, \uacbd\uc601\uc0c1 \uacb0\uc815 \ud504\ub85c\ud1a0\ucf5c \uc218\ub9bd, \uad50\uc721.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q. \ub178\uc870\ub294 \ubb34\uc5c7\uc744 \uac00\uc7a5 \uba3c\uc800 \ud574\uc57c \ud558\ub098\uc694?<\/strong><br>A. \uc808\ucc28 \ud569\ubc95\uc131\u00b7\uc99d\uac70\ud654, \ubc29\uc5b4\ud589\uc704 \uc694\uac74 \uc815\ube44, \uc758\uc81c\ubcc4 \uc694\uad6c\uc548 \uc124\uacc4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">17. \ub9ac\uc2a4\ud06c\uc640 \uc548\uc804\uc7a5\uce58: \ube44\ub840\uc131\uc758 \uae30\uc220<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\ub178\ub780\ubd09\ud22c\ubc95\uc740 \u2018\uba74\uc8c4\ubd80\u2019\ub3c4 \u2018\uc871\uc1c4\u2019\ub3c4 \uc544\ub2c8\ub2e4. \ud575\uc2ec\uc740 \ube44\ub840\uc131\uc774\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uae30\uc5c5 \uce21 \uc548\uc804\uc7a5\uce58<\/strong>: \uc870\uc815\u00b7\uc911\uc7ac \uc6b0\uc120, \ub0b4\ubd80 \uc2b9\uc778 \uc694\uac74 \uac15\ud654, \ub370\uc774\ud130 \uae30\ubc18 \ud611\uc758.<\/li>\n\n\n\n<li><strong>\ub178\uc870 \uce21 \uc548\uc804\uc7a5\uce58<\/strong>: \ud569\ubc95 \uc808\ucc28, \ubc29\uc5b4\ud589\uc704\uc758 \ud544\uc694\u00b7\uc0c1\ub2f9\uc131 \uc99d\uba85, \uae30\ub85d\uacfc \ub370\uc774\ud130.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ube44\ub840\uc131\uc758 \uae30\uc220\uc774 \uc815\ucc29\ub420 \ub54c, \uc0ac\ud68c\ub294 \ub35c \uc2dc\ub044\ub7fd\uace0 \ub354 \uc0dd\uc0b0\uc801\uc778 \uac08\ub4f1\uc744 \ud559\uc2b5\ud55c\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">18. \uc815\ucc45 \uc81c\uc5b8: \uc138 \uac00\uc9c0 \u2018\uc18d\ub3c4\u2019<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\uac00\uc774\ub4dc\ub77c\uc778\uc758 \uc18d\ub3c4<\/strong>: \uc0ac\uc6a9\uc790\uc131\u00b7\uc7c1\uc758\ub300\uc0c1\u00b7\ubc29\uc5b4\ud589\uc704 \ubc94\uc8fc\ub97c \uc0ac\ub840 \uc911\uc2ec\uc73c\ub85c \ube60\ub974\uac8c \uc81c\uc2dc\ud558\ub77c.<\/li>\n\n\n\n<li><strong>\ub370\uc774\ud130\uc758 \uc18d\ub3c4<\/strong>: \uc548\uc804\u00b7\ubc30\uce58\u00b7\uadfc\ubb34\uc2dc\uac04\u00b7\uc54c\uace0\ub9ac\uc998 \uc694\uc9c0 \ub4f1 \ud611\uc758 \ud544\uc218 \ub370\uc774\ud130\uc758 \ud45c\uc900 \ud15c\ud50c\ub9bf\uc744 \ubc30\ud3ec\ud558\ub77c.<\/li>\n\n\n\n<li><strong>\ud559\uc2b5\uc758 \uc18d\ub3c4<\/strong>: \ucd08\uae30 \ud310\ub840\uc640 \ub178\ub3d9\uc704 \uacb0\uc815\uc744 \uc2e0\uc18d\ud788 \uc694\uc57d\u00b7\ubc30\ud3ec\ud574 \ud604\uc7a5\uc758 \uc608\uce21\uac00\ub2a5\uc131\uc744 \ub192\uc5ec\ub77c.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">19. \uac08\ub4f1\uc744 \uc124\uacc4\ud558\ub2e4<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\uac08\ub4f1\uc740 \uc0ac\ub77c\uc9c0\uc9c0 \uc54a\ub294\ub2e4. \ub2e4\ub9cc, \uc124\uacc4\ud560 \uc218\ub294 \uc788\ub2e4. \ub178\ub780\ubd09\ud22c\ubc95\uc740 \ud55c\uad6d \uc0ac\ud68c\uac00 \uac08\ub4f1\uc744 \uc124\uacc4\ud558\ub294 \ubc29\uc2dd\uc744 \ubc14\uafb8\uc790\ub294 \uc81c\uc548\uc774\ub2e4. <strong>\uad8c\ud55c\uacfc \ucc45\uc784\uc744 \uc77c\uce58<\/strong>\uc2dc\ud0a4\uace0, <strong>\ubcf4\ubcf5\uc801 \ub9ac\uc2a4\ud06c\ub97c \uc808\uc81c<\/strong>\ud558\uba70, <strong>\ub300\ud654\uc758 \uae38<\/strong>\uc744 \ub113\ud78c\ub2e4. \ub2e8\uae30 \ube44\uc6a9\uc740 \uc874\uc7ac\ud55c\ub2e4. \uadf8\ub7ec\ub098 \uc6b0\ub9ac\uac00 \uc9c0\ubd88\ud558\ub294 \uadf8 \ube44\uc6a9\uc740, \ub354 \uc608\uce21 \uac00\ub2a5\ud55c \ub0b4\uc77c\uc744 \uc704\ud55c \uc120\uacb0\ud22c\uc790\uc77c \uc218 \uc788\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">20. \uad6d\uc81c \ube44\uad50: \ud574\uc678 \uc81c\ub3c4\uc640\uc758 \uc811\uc810<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\">20-1. \ub3c5\uc77c(\uacf5\ub3d9\uacb0\uc815\u00b7\uc0ac\uc5c5\uc7a5 \ud611\uc758)<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \uad6c\uc870<\/strong>: \uc885\uc5c5\uc6d0 \ub300\ud45c\uc758 \uc774\uc0ac\ud68c \ucc38\uc5ec(\uacf5\ub3d9\uacb0\uc815), \uc0ac\uc5c5\uc7a5\ud611\uc758\ud68c(Betriebsrat)\uc758 \uc815\ubcf4\u00b7\ud611\uc758\u00b7\uacf5\ub3d9\uacb0\uc815 \uad8c\ud55c.<\/li>\n\n\n\n<li><strong>\uc2dc\uc0ac\uc810<\/strong>: \uad6c\uc870\uac1c\ud3b8\u00b7\uadfc\ub85c\uc2dc\uac04 \ub4f1 \u2018\uadfc\ub85c\uc870\uac74\uc5d0 \uc911\ub300\ud55c \uc601\ud5a5\u2019 \uc0ac\uc548\uc5d0 \ub300\ud574 <strong>\uc0ac\uc804\ud611\uc758\uac00 \uc815\ub840\ud654<\/strong>\ub418\uc5b4 \ubd84\uc7c1\uc744 \ucd08\uae30\uc5d0 \ud761\uc218. \ud55c\uad6d\uc758 \u2018\uacbd\uc601\uc0c1 \uacb0\uc815 \uc0ac\uc804\ud611\uc758\u2019 \ud504\ub85c\ud1a0\ucf5c \uc124\uacc4\uc5d0 \ucc38\uace0 \uac00\ub2a5.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">20-2. \ud504\ub791\uc2a4(\uc0ac\ud68c\uc801 \ub300\ud654\u00b7\ub2e8\uccb4\ud611\uc57d \uccb4\uacc4)<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \uad6c\uc870<\/strong>: \uc0b0\uc5c5\u00b7\uae30\uc5c5\u00b7\uc0ac\uc5c5\uc7a5 \ub808\ubca8\uc758 \ub2e4\uce35 \ud611\uc57d. \ud30c\uc5c5\uad8c \ubcf4\uc7a5\uc740 \uac15\ud558\ub098 <strong>\uc870\uc815\u00b7\uc911\uc7ac<\/strong> \ucc44\ub110\uc774 \ucd18\ucd18.<\/li>\n\n\n\n<li><strong>\uc2dc\uc0ac\uc810<\/strong>: <strong>\uc815\ubcf4\uacf5\uac1c \ubc94\uc704\uc640 \uc808\ucc28<\/strong>\uac00 \ube44\uad50\uc801 \uba85\ud655. \ud55c\uad6d\ub3c4 \uacbd\uc601\uc0c1 \uacb0\uc815 \uc2dc <strong>\ub370\uc774\ud130 \ud329\ud2b8\ubd81<\/strong>\uc744 \ud45c\uc900\ud654\ud558\uba74 \uc608\uce21\uac00\ub2a5\uc131 \uc81c\uace0.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">20-3. \uc601\uad6d(ACAS\uc640 \uc870\uc815\u00b7\uc911\uc7ac)<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \uad6c\uc870<\/strong>: \uacf5\uacf5\uc870\uc815\uae30\uad00(ACAS)\uc774 \ubd84\uc7c1 \ucd08\uc785\uc5d0\uc11c <strong>\uc870\uc815\u00b7\uc911\uc7ac<\/strong>\ub97c \uc81c\uacf5.<\/li>\n\n\n\n<li><strong>\uc2dc\uc0ac\uc810<\/strong>: <strong>\uc870\uc815 \uc6b0\uc120<\/strong> \uc6d0\uce59\uc744 \uacc4\uc57d\u00b7\ub0b4\uaddc\uc5d0 \ubc15\uc544 \uc6b4\uc601\ud558\uba74 \uc190\ubc30\u00b7\uac00\uc555\ub958 \uc758\uc874\ub3c4\ub97c \uc790\uc5f0\ud788 \ub0ae\ucda4.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\uc815\ub9ac<\/strong>: \ud574\uc678\ub3c4 \u2018\uc0ac\uc804\ud611\uc758\u00b7\uc815\ubcf4\uacf5\uac1c\u00b7\uc870\uc815\u2019\uc758 \uc0bc\uac01\ud615\uc774 \ubd84\uc7c1\ube44\uc6a9\uc744 \uc904\uc774\ub294 \uacf5\ud1b5 \ubd84\ubaa8\ub2e4.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">21. \ud310\ub840\u00b7\ud589\uc815\uacb0\uc815 \ud750\ub984(\uac1c\ub150 \uc815\ub82c\uc6a9)<\/h4>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u203b \uc544\ub798\ub294 \uad50\uc721\uc6a9 \uac1c\ub150 \uc815\ub82c. \uac1c\ubcc4 \uc0ac\uac74\uc758 \uc0ac\uc2e4\uad00\uacc4\uc5d0 \ub530\ub77c \uacb0\ub860\uc740 \ub2ec\ub77c\uc9c8 \uc218 \uc788\uc74c.<\/p>\n<\/blockquote>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc0ac\uc6a9\uc790\uc131 \ud310\ub2e8 \ucd95<\/strong>: (1) \uc2e4\uc9c8\u00b7\uad6c\uccb4\uc801 \uc9c0\ubc30\u00b7\uacb0\uc815, (2) \ud3b8\uc785\uc131, (3) \uc9d1\ub2e8\uad50\uc12d\uc758 \ud544\uc694\uc131.<\/li>\n\n\n\n<li><strong>\ub178\uc870\ubc95\uc0c1 \uadfc\ub85c\uc790\uc131 \ud655\ub300 \uacbd\ud5a5<\/strong>: \ud2b9\uc218\ud615\ud0dc\u00b7\ud50c\ub7ab\ud3fc \uc885\uc0ac\uc790\uc5d0 \ub300\ud55c \ub2e8\uccb4\ud589\ub3d9\uad8c \uc778\uc815 \ud750\ub984.<\/li>\n\n\n\n<li><strong>\uc190\ubc30\u00b7\uac00\uc555\ub958 \ub0a8\uc6a9 \uc5b5\uc81c \ud544\uc694\uc131<\/strong>: \uc704\ucd95\ud6a8\uacfc(cooling effect)\uc640 \ube44\ub840\uc131 \uc2ec\uc0ac \uac04\uc758 \uade0\ud615.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ud559\uc2b5 \ud3ec\uc778\ud2b8\ub294 \u2018\ubb38\uc5b8 \u2192 \ud310\ub2e8\uc694\uc18c \u2192 \uc808\ucc28\uc99d\uac70 \u2192 \uacb0\uacfc\u2019\uc758 <strong>\uc0ac\uc2ac<\/strong>\uc744 \ud604\uc7a5 \ubb38\uc11c\ub85c \uad6c\ud604\ud558\ub294 \uac83\uc774\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">22. \uc218\uce58 \uc2dc\ubbac\ub808\uc774\uc158: \uc6b4\uc601\u00b7\uc7ac\ubb34 \uc601\ud5a5 \uac00\ub2a0\ud558\uae30(\uac00\uc815)<\/h4>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\uac00\uc815<\/strong>: \uc81c\uc870 A\uc0ac\ub294 \uc5f0\ub9e4\ucd9c 2\uc870\uc6d0, \uc678\uc8fc\ube44 6,000\uc5b5\uc6d0, \ud611\ub825\uc0ac 120\uacf3, \ubd84\uaddc \ubc1c\uc0dd \ud655\ub960 \uc5f0 8%, \ud3c9\uade0 \uac00\ub3d9\ub960 87%.<\/p>\n<\/blockquote>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc2dc\ud589 \uc804<\/strong>: \ubd84\uaddc 1\uac74\ub2f9 \ud3c9\uade0 \uc190\uc2e4 80\uc5b5\uc6d0(\uac00\ub3d9\uc911\ub2e8\u00b7\ud328\ub110\ud2f0\u00b7\uae34\uae09\ubb3c\ub958 \ud3ec\ud568), \uc5f0\uac04 \uae30\ub300\uc190\uc2e4 6.4\uc5b5\uc6d0(=80\u00d70.08).<\/li>\n\n\n\n<li><strong>\uc2dc\ud589 \ud6c4(\ucd08\uae30 1\ub144)<\/strong>: \ubd84\uaddc \uac74\uc218 +25%(\ubd84\uc0b0\u00b7\uacbd\uacc4\uc120 \ub2e4\ud23c), \uac74\ub2f9 \uc190\uc2e4 \u201320%(\uc870\uc815\u00b7\uc911\uc7ac \uc804\ud658). \u2192 \uae30\ub300\uc190\uc2e4 \u2248 (80\u00d70.8)\u00d7(0.08\u00d71.25)=6.4\uc5b5\uc6d0 <strong>\ubd88\ubcc0<\/strong>.<\/li>\n\n\n\n<li><strong>\uc815\ucc29\uae30(2~3\ub144)<\/strong>: \uac74\uc218 \u201320%, \uac74\ub2f9 \uc190\uc2e4 \u201330%(\uc0ac\uc804\ud611\uc758\u00b7\ud45c\uc900\uacc4\uc57d \uc815\ucc29). \u2192 \uae30\ub300\uc190\uc2e4 \u2248 (80\u00d70.7)\u00d7(0.08\u00d70.8)=3.58\uc5b5\uc6d0 <strong>\uac10\uc18c<\/strong>.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\" style=\"line-height:1.9\"><strong>\ud574\uc11d<\/strong>: \ucd08\uae30\uc5d4 \u2018\ube48\ub3c4\u2191\u00b7\ub2e8\uac00\u2193\u2019\uac00 \uc0c1\uc1c4, \uc815\ucc29\uae30\uc5d4 \uad6c\uc870\ud654 \ud6a8\uacfc\uac00 \uc6b0\uc138\ud574 \ucd1d\uc190\uc2e4\uc774 \uc904 \uc218 \uc788\ub2e4. (\uc0b0\uc5c5\u00b7\uae30\uc5c5\ubcc4 \ud3b8\ucc28 \ud07c)<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">23. \uc5c5\uc885\ubcc4 \uc138\ubd80 \uc804\ub7b5<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\">23-1. \uc790\ub3d9\ucc28\u00b7\uc870\uc120\u00b7\ucca0\uac15<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec KPI<\/strong>: \ub77c\uc778 \uc2a4\ud1b1 \uc2dc\uac04, 1\ucc28\u00b72\ucc28 \ud611\ub825\uc0ac \uc870\uc815\ub960, \uacf5\ub3d9\uc548\uc804 \ub9e4\ub274\uc5bc \uc900\uc218\uc728.<\/li>\n\n\n\n<li><strong>\uc2e4\ud589<\/strong>: \uc548\uc804\u00b7\uc18d\ub3c4\u00b7\ud488\uc9c8 \ub9e4\ub274\uc5bc\uc758 <strong>\ub178\ubb34 \uc601\ud5a5 \ud56d\ubaa9<\/strong> \ubd84\ub9ac \uad00\ub9ac, \ub2e4\uce35 \ud611\ub825\uc0ac <strong>\uacf5\ub3d9\ud611\uc758\uccb4<\/strong> \uc6b4\uc601.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">23-2. \ubc18\ub3c4\uccb4\u00b7\uc804\uc790<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec KPI<\/strong>: \ud074\ub9b0\ub8f8 \uad50\ub300 \uc548\uc815\uc131, \uacf5\uc815 \ubcc0\uacbd \uc2dc \uc0ac\uc804\ud611\uc758 TAT, \uc7a5\ube44 \uc167\ub2e4\uc6b4 \ub9ac\uc2a4\ud06c.<\/li>\n\n\n\n<li><strong>\uc2e4\ud589<\/strong>: \uacf5\uc815\ubcc0\uacbd SOP\uc5d0 <strong>\uadfc\ub85c\uc870\uac74 \uc601\ud5a5\ud3c9\uac00<\/strong> \uc0bd\uc785, \ud611\ub825\uc0ac \uc5d4\uc9c0\ub2c8\uc5b4 \uad50\ub300\uc81c \uac00\uc774\ub4dc.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">23-3. \uc720\ud1b5\u00b7\ubb3c\ub958\u00b7\uc2dc\uc124\uad00\ub9ac<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec KPI<\/strong>: \ud53c\ud06c\uc2dc\uc98c \uac00\ub3d9\ub960, \ud734\uac8c\uc2dc\uac04 \uc900\uc218\uc728, \uc678\uc8fc\uc778\ub825 \uc774\ud0c8\ub960.<\/li>\n\n\n\n<li><strong>\uc2e4\ud589<\/strong>: SLA\uc640 <strong>\ub178\ubb34\uc870\ud56d<\/strong> \uc5f0\ub3d9, \uac00\ubcc0 \uc2dc\ud504\ud2b8\u00b7\uc608\ube44 \uc778\ub825 \ud480 \uc124\uacc4.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">23-4. \ud50c\ub7ab\ud3fc(\ubc30\ub2ec\u00b7\ubaa8\ube4c\ub9ac\ud2f0\u00b7\ucf58\ud150\uce20)<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec KPI<\/strong>: \uacc4\uc815\uc815\uc9c0 \uc774\uc758\uc81c\uae30 \ucc98\ub9acTAT, \uc218\uc218\ub8cc \ubcc0\uacbd\uc2dc \uc774\ud574\uad00\uacc4\uc790 \ud1b5\uc9c0\uc728, \uc0ac\uace0\u00b7\ubd84\uc7c1 \uc870\uc815\uc728.<\/li>\n\n\n\n<li><strong>\uc2e4\ud589<\/strong>: \uc54c\uace0\ub9ac\uc998 \uc694\uc9c0 \uacf5\uac1c, \ub2e8\uacc4\ubcc4 \ud1b5\uc9c0\u00b7\uc18c\uba85 \uae30\ud68c \ubcf4\uc7a5, \ub3c5\ub9bd \uc870\uc815 \ucc44\ub110 \ub3c4\uc785.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">24. \uc911\uc18c\uae30\uc5c5\u00b7\ud611\ub825\uc0ac\ub97c \uc704\ud55c \uc2e4\ubb34 \ub9e4\ub274\uc5bc<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \uc6d0\uce59 3<\/strong>: \uacc4\uc57d\uc758 \uba85\ud655\uc131, \uc808\ucc28\uc758 \uae30\ub85d\uc131, \ub370\uc774\ud130\uc758 \uc77c\uad00\uc131.<\/li>\n\n\n\n<li><strong>\ud544\uc218 \ubb38\uc11c<\/strong>: (1) \uc5c5\ubb34\uc9c0\uc2dc\u00b7\ub9e4\ub274\uc5bc \ubc84\uc804\uad00\ub9ac, (2) \uadfc\ubb34\ud45c\u00b7\ubc30\uce58\ud45c, (3) \uc548\uc804\u00b7\ud734\uac8c \uae30\ub85d, (4) \ud611\uc758\u00b7\uc870\uc815 \ud68c\uc758\ub85d.<\/li>\n\n\n\n<li><strong>\uccb4\ud06c\ub9ac\uc2a4\ud2b8<\/strong>: \uc0ac\uc6a9\uc790\uc131 \uc624\ud574 \uc18c\uc9c0 \ubb38\uad6c \ucd5c\uc18c\ud654, \uacbd\uc601\uc0c1 \uacb0\uc815 \ud1b5\ubcf4 \ud15c\ud50c\ub9bf, \uc774\uc758\uc81c\uae30 \ub77c\uc778 \uc548\ub0b4.<\/li>\n\n\n\n<li><strong>\ub9ac\uc18c\uc2a4 \uc808\uc57d \ud301<\/strong>: \uc9c0\uc5ed \uc0c1\uc0dd\ud611\uc758\ud68c\u00b7\uc0b0\uc5c5\ub2e8\uc9c0 \ubd84\uc7c1\uc870\uc815\uae30\uad6c\u00b7\uc0c1\uacf5\ud68c\uc758\uc18c \uc911\uc7ac\ub97c \uc801\uadf9 \ud65c\uc6a9.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">25. \ub178\ubb34\u00b7\ubc95\ubb34\u00b7\ub370\uc774\ud130\uc758 \uc0bc\uac01 \ud611\uc5c5 \ubaa8\ub378<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ub178\ubb34\ud300<\/strong>: \ud604\uc7a5 \uc808\ucc28 \ud569\ubc95\uc131\u00b7\uad50\uc721\u00b7\uc18c\ud1b5.<\/li>\n\n\n\n<li><strong>\ubc95\ubb34\ud300<\/strong>: \uacc4\uc57d\u00b7\uc9c0\uce68\u00b7\ubd84\uc7c1\ub300\uc751\u00b7\uac00\uc555\ub958 \uc815\ucc45 \ub77c\uc778.<\/li>\n\n\n\n<li><strong>\ub370\uc774\ud130\ud300<\/strong>: \uc548\uc804\u00b7\ubc30\uce58\u00b7\uc54c\uace0\ub9ac\uc998 \uc694\uc9c0\u00b7\uadfc\ub85c\uc2dc\uac04\uc758 <strong>\uc815\ud569\uc131 \uad00\ub9ac<\/strong>.<\/li>\n\n\n\n<li><strong>\ud611\uc5c5 \ub9ac\ub4ec<\/strong>: \ubd84\uae30\ubcc4 \u2018\uacbd\uc601\uc0c1 \uacb0\uc815 \uce98\ub9b0\ub354\u2019 \uacf5\uc720 \u2192 \uc0ac\uc804 \uc601\ud5a5\ud3c9\uac00 \ud0a5\uc624\ud504 \u2192 \uc774\ud574\uad00\uacc4\uc790 \ube0c\ub9ac\ud551.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">26. \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc2a4\ud06c\ub9bd\ud2b8<\/h4>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"line-height:2\">\n<p class=\"wp-block-paragraph\"><strong>\uc0ac\uc804\ud611\uc758 \ube0c\ub9ac\ud551(\ucd08\uc548)<\/strong><br>\u201c\uc774\ubc88 \ubd84\uae30 \uc0dd\uc0b0\uc804\ub7b5 \uc870\uc815\uc740 \uc57c\uac04\uad50\ub300 1\ud68c \uc99d\uac00\uc640 \uc124\ube44 \uc167\ub2e4\uc6b4 12\uc2dc\uac04\uc744 \ud3ec\ud568\ud569\ub2c8\ub2e4. \uac74\uac15\u00b7\uc548\uc804\u00b7\uc18c\ub4dd\uc5d0 \ub300\ud55c \uc601\ud5a5\uc744 \uacc4\ub7c9\ud574 \ub2e4\uc74c\uacfc \uac19\uc740 \ubcf4\uc644\uc548\uc744 \uc81c\uc2dc\ud569\ub2c8\ub2e4: (1) \uc57c\uac04\uc218\ub2f9 +x%, (2) \ud68c\ubcf5\ud734\uc2dd 30\ubd84 \ucd94\uac00, (3) \uc784\uc2dc \ub300\uccb4\uc778\ub825 \ud22c\uc785. \ub370\uc774\ud130 \ud329\ud2b8\ubd81\uc744 \uacf5\uc720\ud558\uba70 7\uc77c\uac04 \ud611\uc758\ub97c \uc9c4\ud589\ud558\uaca0\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"line-height:2\">\n<p class=\"wp-block-paragraph\"><strong>\uc870\uc815\u00b7\uc911\uc7ac \uc2e0\uccad(\ucd08\uc548)<\/strong><br>\u201c\uc190\ubc30\u00b7\uac00\uc555\ub958 \uc774\uc804\uc5d0 \uc911\ub9bd \uc870\uc815\uc5d0 \ud68c\ubd80\ud569\ub2c8\ub2e4. \ud589\uc704\uc790\ubcc4 \uc0ac\uc2e4\uad00\uacc4\uc640 \uae30\uc5ec\ub3c4 \ud45c\ub97c \ucca8\ubd80\ud569\ub2c8\ub2e4. \uc7c1\uc810\uc740 \u2460\uadfc\ubb34\uc2dc\uac04 \uc870\uc815 \ud3ed, \u2461\uc548\uc804\uc9c0\ud45c \ubcf4\uc815 \ubc29\ubc95, \u2462\ubcf4\uc0c1\uc548 \uad6c\uc870\uc785\ub2c8\ub2e4.\u201d<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">27. \ud655\uc7a5 FAQ<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Q. \uc0ac\uc6a9\uc790\uc131\uc740 \u2018\uc758\uc81c\ubcc4\u2019\ub85c \uc65c \ubcf4\ub098?<\/strong><br>A. \ub2e4\uce35 \ub3c4\uae09\u00b7\ud50c\ub7ab\ud3fc \uad6c\uc870\uc5d0\uc11c \uad8c\ud55c\uc774 \uc774\uc288\ub9c8\ub2e4 \ub2ec\ub77c\uc11c\ub2e4. \uc784\uae08\u00b7\uc2dc\uac04\u00b7\uc548\uc804\u00b7\uc54c\uace0\ub9ac\uc998\uc774 \ub3d9\uc77c \uc8fc\uccb4\uc5d0 \uc77c\uad04 \uc9d1\uc911\ud558\uc9c0 \uc54a\uc744 \uc218 \uc788\ub2e4.<\/li>\n\n\n\n<li><strong>Q. \uc815\ubcf4\uacf5\uac1c\ub294 \uc5b4\ub514\uae4c\uc9c0?<\/strong><br>A. \ud611\uc758\u00b7\uc870\uc815\uc5d0 \ud544\uc694\ud55c \ucd5c\uc18c\ud55c(\uc9c0\ud45c\u00b7\ub85c\uc9c1 \uc694\uc9c0\u00b7\uc784\ud329\ud2b8). \uc601\uc5c5\ube44\ubc00\uc740 \ubcf4\ud638\uc808\ucc28\uc640 \uc811\uadfc\uad8c\ud55c\uc73c\ub85c \ud1b5\uc81c.<\/li>\n\n\n\n<li><strong>Q. \ubc29\uc5b4\ud589\uc704\uc758 \uacbd\uacc4?<\/strong><br>A. \uc0ac\uc6a9\uc790 \ubd88\ubc95\uc774 \ud604\uc7ac\u00b7\ud604\uc800\ud558\uace0, \ub2e4\ub978 \uc218\ub2e8\uc774 \uc5c6\uc73c\uba70, \uce68\ud574 \ucd5c\uc18c\ud654\uac00 \uc785\uc99d\ub418\uc5b4\uc57c \ud55c\ub2e4.<\/li>\n\n\n\n<li><strong>Q. \uac00\uc555\ub958\ub294 \uc804\uba74 \uae08\uc9c0\ub418\ub098?<\/strong><br>A. \uc544\ub2c8\ub2e4. \ub0a8\uc6a9\uc744 \uc5b5\uc81c\ud558\uace0 \ube44\ub840\uc131\uc744 \uac15\ud654\ud55c\ub2e4\ub294 \ucde8\uc9c0\ub2e4. \ubc95\uc6d0 \uc7ac\ub7c9\uc758 \ud2c0\uc744 \uba85\ubb38\ud654\ud558\ub294 \uc131\uaca9.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">28. \uc6a9\uc5b4\uc0ac\uc804<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc0ac\uc6a9\uc790\uc131<\/strong>: \ud2b9\uc815 \uc758\uc81c\uc5d0\uc11c \uc2e4\uc9c8\u00b7\uad6c\uccb4\uc801\uc73c\ub85c \uadfc\ub85c\uc870\uac74\uc744 \uc9c0\ubc30\u00b7\uacb0\uc815\ud558\ub294 \uc131\uaca9.<\/li>\n\n\n\n<li><strong>\uacbd\uc601\uc0c1 \uacb0\uc815<\/strong>: \uc774\uc804\u00b7\ubd84\ud560\u00b7\ud569\ubcd1\u00b7\ub300\uaddc\ubaa8 \ud22c\uc790\/\ud3d0\uc1c4 \ub4f1 \uadfc\ub85c\uc870\uac74\uc5d0 \uc911\ub300\ud55c \uc601\ud5a5\uc744 \uc8fc\ub294 \uae30\uc5c5 \uc758\uc0ac\uacb0\uc815.<\/li>\n\n\n\n<li><strong>\ubc29\uc5b4\ud589\uc704<\/strong>: \uc0ac\uc6a9\uc790\uc758 \uc704\ubc95\ud589\uc704\uc5d0 \ub300\uc751\ud574 \ubd88\uac00\ud53c\ud558\uac8c \ucde8\ud55c \uc870\uce58\ub85c\uc11c \ube44\ub840\uc131 \uc2ec\uc0ac \ub300\uc0c1.<\/li>\n\n\n\n<li><strong>\uac1c\ubcc4\ucc45\uc784\ud654<\/strong>: \uc5f0\ub300\ucc45\uc784 \uc77c\ubcc0\ub3c4\uc5d0\uc11c \ubc97\uc5b4\ub098 \ud589\uc704\uc790\ubcc4 \uadc0\ucc45\u00b7\uae30\uc5ec\ub3c4\ub97c \ub530\uc9c0\ub294 \uc6d0\uce59.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">29. \ubb38\uc11c\u00b7\ud15c\ud50c\ub9bf \ubb36\uc74c(\ud65c\uc6a9 \uac00\uc774\ub4dc)<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uacbd\uc601\uc0c1 \uacb0\uc815 \uc601\ud5a5\ud3c9\uac00\uc11c<\/strong>: \uc778\ub825\u00b7\uc2dc\uac04\u00b7\uc548\uc804\u00b7\uc18c\ub4dd \uc601\ud5a5, \ub300\uc548 \ube44\uad50, \ubcf4\uc644\ucc45, \ud611\uc758 \uc77c\uc815.<\/li>\n\n\n\n<li><strong>\ub370\uc774\ud130 \ud329\ud2b8\ubd81<\/strong>: \ubc30\uce58\ub3c4\u00b7\uadfc\ubb34\ud45c\u00b7\uc0ac\uace0\uc9c0\ud45c\u00b7\uc54c\uace0\ub9ac\uc998 \uc694\uc9c0 \uc694\uc57d\ubcf8.<\/li>\n\n\n\n<li><strong>\uc0ac\uc804\ud611\uc758\u00b7\uc870\uc815 \ud68c\uc758\ub85d<\/strong>: \uc774\uc288\u00b7\ub370\uc774\ud130\u00b7\ub300\uc548\u00b7\ud569\uc758\/\uc774\uacac\u00b7\ud6c4\uc18d\uacc4\ud68d.<\/li>\n\n\n\n<li><strong>\ub0b4\ubd80 \uad50\uc721\uc548<\/strong>: \uc0ac\uc6a9\uc790\uc131\u00b7\uc7c1\uc758\ub300\uc0c1\u00b7\ubc29\uc5b4\ud589\uc704\u00b7\uac1c\ubcc4\ucc45\uc784\ud654 \ud575\uc2ec \uc2ac\ub77c\uc774\ub4dc.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">30. \uacb0\ub860 \uac15\ud654: \u2018\uc124\uacc4\ub41c \uac08\ub4f1\u2019\uc774 \ub9cc\ub4dc\ub294 \uc608\uce21\uac00\ub2a5\uc131<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\ub178\ub780\ubd09\ud22c\ubc95\uc740 \uac08\ub4f1\uc744 \uc5c6\uc560\uc9c0 \uc54a\ub294\ub2e4. \ub2e4\ub9cc <strong>\uac08\ub4f1\uc758 \uc9c8<\/strong>\uc744 \ubc14\uafb8\ub824 \ud55c\ub2e4. \uc0ac\uc6a9\uc790\uc131\uc758 \uba85\ub8cc\ud654, \uc7c1\uc758\ub300\uc0c1\uc758 \uc0ac\uc804\ud611\uc758, \uc190\ubc30\u00b7\uac00\uc555\ub958\uc758 \ube44\ub840\uc131\u2014\uc138 \ucd95\uc774 \uc81c\ub300\ub85c \uc791\ub3d9\ud560 \ub54c, \ubd84\uc7c1\uc740 \ube44\uc6a9\uc774 \uc544\ub2c8\ub77c <strong>\ud559\uc2b5\uc758 \ub370\uc774\ud130<\/strong>\uac00 \ub41c\ub2e4. \ud55c\uad6d\uc758 \uacf5\uae09\ub9dd\uc740 \ub354 \ub450\uaebc\uc6cc\uc9c0\uace0, \uae30\uc5c5\uacfc \ub178\ub3d9\uc740 \uc11c\ub85c\uc758 \uc5b8\uc5b4\ub97c \uc870\uae08 \ub354 \ubc30\uc6b4\ub2e4.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\" style=\"line-height:1.8\"><strong>\uc2e4\ucc9c \uba54\ubaa8<\/strong>: \uc9c0\uae08 \ub2f9\uc7a5 \ud560 \uc77c \u2014 (1) \uc0ac\uc6a9\uc790\uc131 \ub9ac\uc2a4\ud06c \ub9f5, (2) \ud45c\uc900\uacc4\uc57d \uc5c5\ub370\uc774\ud2b8, (3) \ub370\uc774\ud130 \ud329\ud2b8\ubd81 \uc81c\uc791, (4) \uc870\uc815\u00b7\uc911\uc7ac \ud30c\uc774\ud504\ub77c\uc778 \uad6c\ucd95.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">\ubd80\ub85d. \uccb4\ud06c\ub9ac\uc2a4\ud2b8 \ucd1d\uc815\ub9ac<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\uc0ac\uc6a9\uc790\uc131 \ud310\ub2e8\uc694\uc18c \ubb38\uc11c\ud654 2) \uc678\uc8fc \ub9e4\ub274\uc5bc \ub178\ubb34\uc601\ud5a5 \uad6c\ubd84 3) \uacbd\uc601\uc0c1 \uacb0\uc815 \uce98\ub9b0\ub354 4) \uc601\ud5a5\ud3c9\uac00 \ud15c\ud50c\ub9bf 5) \ud611\uc758 \ud0c0\uc784\ub77c\uc778 6) \ub370\uc774\ud130 \ud329\ud2b8\ubd81 7) \uc601\uc5c5\ube44\ubc00 \ubcf4\ud638\uc808\ucc28 8) \uc870\uc815\u00b7\uc911\uc7ac \uc6b0\uc120\uc870\ud56d 9) \uc190\ubc30\u00b7\uac00\uc555\ub958 \ub0b4\ubd80 \uc2b9\uc778\uc120 10) \ud589\uc704\uc790\ubcc4 \uc0ac\uc2e4\ud45c 11) \uad50\uc721 \ucee4\ub9ac\ud058\ub7fc 12) SLA-\ub178\ubb34 \uc5f0\ub3d9 13) \ud53c\ud06c\uc2dc\uc98c \uc778\ub825 \ud480 14) \ud734\uac8c\u00b7\uc548\uc804 \ubcf4\uac15 15) \uc54c\uace0\ub9ac\uc998 \ubcc0\uacbd \ud1b5\uc9c0 16) \uc815\uc9c0\u00b7\uc774\uc758\uc81c\uae30 \uc808\ucc28 17) \ud611\ub825\uc0ac \uacf5\ub3d9\ud611\uc758\uccb4 18) \ubd84\uc7c1 \ub9ac\uc2a4\ud06c KPI 19) FDI\u00b7\ud22c\uc790 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 20) \uc9c0\uc5ed \uc870\uc815\uae30\uad6c \ud65c\uc6a9 21) \ud604\uc7a5 \uc124\ubb38 \ub8e8\ud2f4 22) \ud569\uc758\ubb38 \uc0d8\ud50c \ub77c\uc774\ube0c\ub7ec\ub9ac 23) \uac10\uc0ac\u00b7\uc810\uac80 \uccb4\ud06c 24) \uc774\uc0ac\ud68c \ubcf4\uace0 \ud3ec\ub9f7 25) \ub178\uc870 \ud569\ubc95\uc808\ucc28 \uc810\uac80\ud45c 26) \ubc29\uc5b4\ud589\uc704 \uc694\uac74\ud45c 27) \uae30\ub85d\u00b7\ubcf4\uad00\uc815\ucc45 28) \ubc95\ubb34-\ub178\ubb34-\ub370\uc774\ud130 \uc8fc\uac04 \uc2f1\ud06c 29) \uc778\uad8c\uc2e4\uc0ac \uc5f0\uacc4 30) \uc548\uc804\uc9c0\ud45c \ubaa9\ud45c 31) \ub0a9\uae30 \uc900\uc218 \ubaa8\ub2c8\ud130\ub9c1 32) \ube44\uc6a9-\ud6a8\uacfc \ud3c9\uac00 33) \uc678\ubd80 \uc804\ubb38\uac00 \ud480 34) \uc9c0\uc5ed\uc0ac\ud68c \ube0c\ub9ac\ud551 35) \uc5b8\ub860 Q&amp;A 36) \ub0b4\ubd80 FAQ 37) \uc704\uae30 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 38) \uc7ac\ubc1c\ubc29\uc9c0 \ud504\ub85c\uc138\uc2a4 39) \ubca0\uc2a4\ud2b8\ud504\ub799\ud2f0\uc2a4 \uacf5\uc720 40) \uc0ac\ud6c4 \ud3c9\uac00 \ubcf4\uace0\uc11c<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\ub178\ub780\ubd09\ud22c\ubc95(\ub178\uc870\ubc95 \uc81c2\u00b73\uc870 \uac1c\uc815)\uc740 \u2018\uc2e4\uc9c8\uc801 \uc0ac\uc6a9\uc790\u2019\uc5d0\uac8c \uad50\uc12d\uacfc \ucc45\uc784\uc744 \uc9d1\uc911\uc2dc\ud0a4\uace0, \uc190\ud574\ubc30\uc0c1\u00b7\uac00\uc555\ub958\uc758 \ub0a8\uc6a9\uc744 \uc904\uc5ec \ub300\ud654 \uc720\uc778\uc744 \ud0a4\uc6b0\ub824\ub294 \uc81c\ub3c4\uc801 \uc2dc\ub3c4\ub2e4. \ub2e8\uae30\uc5d4 \ube44\uc6a9\uacfc \ubd88\ud655\uc2e4\uc131\uc774 \ucee4\uc9c8 \uc218 \uc788\uc9c0\ub9cc, \uc911\uc7a5\uae30\uc5d4 \uacf5\uae09\ub9dd \uac70\ubc84\ub10c\uc2a4\uc640 \ud45c\uc900\uacc4\uc57d, \ubd84\uc7c1\ud574\uacb0 \uba54\ucee4\ub2c8\uc998\uc774 \uc815\uad50\ud654\ub420 \uac00\ub2a5\uc131\uc774 \ud06c\ub2e4. \ub178\ub780\ubd09\ud22c\ubc95\uc740 \ud558\uccad\u00b7\ud50c\ub7ab\ud3fc \ub4f1 \ub2e4\uce35 \uad6c\uc870\uc5d0\uc11c \uc2e4\uc9c8 \uc0ac\uc6a9\uc790\uc5d0\uac8c 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